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	<title>Comments on: Brand value and the user experience</title>
	<atom:link href="http://www.lushai.com/2009/07/13/why-does-brand-rarely-follow-the-user-experience/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.lushai.com/2009/07/13/why-does-brand-rarely-follow-the-user-experience/</link>
	<description>User Experience Design - Strategy, Interaction Design, Information Architecture</description>
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		<title>By: brent</title>
		<link>http://www.lushai.com/2009/07/13/why-does-brand-rarely-follow-the-user-experience/comment-page-1/#comment-43</link>
		<dc:creator>brent</dc:creator>
		<pubDate>Fri, 14 Aug 2009 01:34:19 +0000</pubDate>
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		<description>Hi Felicia, thanks for the comment. I definitely want to write some more on this topic in the future. A companies website is more and more becoming their public face these days and I think many of them are way behind on this. Oh it&#039;s Brent by the way ;)</description>
		<content:encoded><![CDATA[<p>Hi Felicia, thanks for the comment. I definitely want to write some more on this topic in the future. A companies website is more and more becoming their public face these days and I think many of them are way behind on this. Oh it&#8217;s Brent by the way <img src='http://www.lushai.com/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /> </p>
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		<title>By: Felicia</title>
		<link>http://www.lushai.com/2009/07/13/why-does-brand-rarely-follow-the-user-experience/comment-page-1/#comment-38</link>
		<dc:creator>Felicia</dc:creator>
		<pubDate>Tue, 11 Aug 2009 09:59:22 +0000</pubDate>
		<guid isPermaLink="false">http://www.lushai.com/?p=143#comment-38</guid>
		<description>Hi Lulu, this article is certainly interesting. Coming from a background as a tester, I can be critical of things too.  It&#039;s in human nature to always try to make things better either for themselves or others.  
Well, this is not my own experience but few days ago, I saw on the news that 2degrees has a &#039;hick-up&#039; with their website, i.e. registered customers are able to see other customers&#039; details. This is certainly really bad. Not only they have breached the privacy act, I&#039;m sure that some people would lose faith in using the company&#039;s website now. I&#039;m surprised that this even happened. It made me think that they must not QA&#039;d their work. Who knows?!
Anyway, keep up the good work!  
Cheers, F.</description>
		<content:encoded><![CDATA[<p>Hi Lulu, this article is certainly interesting. Coming from a background as a tester, I can be critical of things too.  It&#8217;s in human nature to always try to make things better either for themselves or others.<br />
Well, this is not my own experience but few days ago, I saw on the news that 2degrees has a &#8216;hick-up&#8217; with their website, i.e. registered customers are able to see other customers&#8217; details. This is certainly really bad. Not only they have breached the privacy act, I&#8217;m sure that some people would lose faith in using the company&#8217;s website now. I&#8217;m surprised that this even happened. It made me think that they must not QA&#8217;d their work. Who knows?!<br />
Anyway, keep up the good work!<br />
Cheers, F.</p>
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