Building New Zealand's capability to use design to create better products, services, organisations and outcomes.

Matt Gould teaching UX Gym course

Lushai Teaches design through coaching, public and private courses and tailored support programmes. We support our clients through building their capabilities and hope to contribute to lifting New Zealand's design capabilities through introducing people to user centered design through our training initiative UX Gym.

What we do

Capability building, coaching and support for clients

We support our clients by making sure they have the capabilities to ensure the products and services we design with them continue to deliver value over time. We have a comprehensive knowledge transfer and capability building programme which is customised for each engagement.

Private training and capability building for organisations

We provide customised user experience training and capability building for organisations. We've done this for government departments such as the Department of Internal Affairs and Statistics NZ, and private companies such as and

Public hands on user centered design training through UX Gym

UX Gym offers user experience design courses where you experience UX design techniques first hand and can put what you learn into practice straight away. Our courses are aimed at both designers and non designers looking to add to their skill base and gain practical UX experience. No previous experience is required.

See our courses at

Support for design educators

New Zealand needs more and better designers. We provide support for developing curriculum and approaches for design educators.

Case study featuring design education and capability building

Flybuys Website

Designing Fly Buys

Designing for New Zealand's most popular Loyalty programme.

Read the case study