We firmly believe that design should increase the effectiveness of technology in improving the quality of life and connecting people. We help as facilitators, advisers, researchers and communicators through stories and prototypes. We work closely and transparently with our clients to identify the right problems and work through solutions together.
We are based in Wellington New Zealand. Please feel free to contact us if you want to catch up over coffee or a drink (we like both).
People at Lushai
We collectively bring together more than a decade of individual experiences in the field of user experience for websites and applications. We care about people’s experiences and strive to foster relationships through empathy and an understanding of people’s goals.
Lulu is the director of Lushai and heads the experience design practise.
She has been in the industry for over 8 years, wearing different hats as interaction designer, information architect and a strategist.
“Design is a process of identifying the right problem and finding solutions for it.”
She has been around the block, working with the top design agencies in Wellington and consulting to a wide range of clients including government, utilities, banking and telecommunications sectors where she has designed solutions for websites, online commerce, intranets, desktop and web applications. Lulu’s experience has made her skills unique in the market making her a very sought after consultant and an industry leader in Wellington and in New Zealand.
Lulu is an alumni member of Adaptive Path and Cooper U in San Francisco. She is a member of the Usability Professionals Association of New Zealand (UPANZ), where she gives talks and mentors younger designers, Interaction Design Association (IxDA), and the Information Architecture Institute (IAI). Her presentation slides can be found here:http://slideshare.net/lulup, and her podcast on design strategy with Adaptive Path can be found here: http://www.adaptivepath.com/ideas/podcasts/
Laura Stephens is a User Experience Expert & Information Architect with over 4 years experience in the game. She loves creating web experiences that unite business and users’ needs and get results.
“Attitude is a little thing that makes a big difference”. Winston Churchill
Laura has worked with some of the big players in the banking, telecommunications and government industries creating large scale architectures and delivering unique online experiences. She has a great knowledge in many areas of the web mainly focusing on user centered design. These range from stakeholder interviews, usability testing, workshops activities, site reviews, content governance, Content Management System training and documentation as well as browser testing. You name it’s she’s had a taste.
She is a member of the Usability Professionals Association of New Zealand (UPANZ) and a true Otago girl. Her Degree in Design and Marketing from The University of Otago has held her in good stead to understand the way a user thinks and interacts with the web and beyond.