We help businesses get measurable value from their online products and services by creating positive user experiences.

Whitireia featured work

Whitireia Polytechnic required an overall makeover of their whole website design & strategy.

Lushai, partnered with Inov8 to design a complete solution for students, faculty and key stakeholders. We worked through all facets of the User Experience and updated some key interactions including course finding and gallery exploration.

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front-panel-strategy

Discover opportunities and innovative ways to tap into the market and engage your customers.
We do research and develop strategies through competitive analysis & assessment, heuristic evaluation, usability testing; develop product roadmaps, personas, facilitate ideation workshops; perform user task analysis and mental modeling to gain insights into your users’ behavior and psychology.

front-panel-expdesign

Joining the dots from your strategy to the delivery of experience of your online service or product.
We do interaction design, information architecture, user interface design, visual design, navigation design, content analysis, taxonomy development, wireframes or page schematics, task flows, storyboards, style guides and so on..

front-panel-training

Discover your and your team’s potential in delivering great experiences for your users and customers.
We do half day and full day training workshops, 101 classes, mentoring or one-on-one coaching for specific projects or problems.

front-panel-others

Besides in-depth analysis and design, we also provide services on and care deeply about other, more fringe areas of user experience design.
  • Really easy to integrate, elegant and standards-compliant HTML/CSS templates;
  • Click-able, pixel perfect web prototypes either for proof of concepts, presentation or usability testing;
  • Logos and other online brand identity elements;
  • PowerPoint or Keynote presentation design to communicate your messages clearly and beautifully;

Latest notebook entry

Define terminology & jargons as part of your design process

October 20th, 2011

The other night, I was up till quite late reading up on a popular portal solution. In the beginning, I thought everything made sense, and I was pretty happy that I “got it”. But after a while, probably about two hrs in, found myself googling or going to wikipedia to find the definitions of every other technical word, even the terms I thought I understood at the start. I found myself getting more and more confused about [...]

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Quote of the day

In most people’s vocabularies, design means veneer. It’s interior decorating. It’s the fabric of the curtains and the sofa. But to me, nothing could be further from the meaning of design. Design is the fundamental soul of a man-made creation that ends up expressing itself in successive outer layers of the product or service.

Steve Jobs in an Interview with Fortune Magazine, 2000